Questions 81-100

     81) To improve customer satisfaction, you plan to implement IT system changes. Which of the below will enable the change?
a. Hiring IT staff
b. Creating training for support team
c. Developing IT system
d. Offer efficient customer support

82) Your company has implemented a multi-million dollar project that did not go very well. Five years later, you are tasked with doing the benefits realization review. Which of the following could be possible obstacles to doing the benefits realization review?
a. Lack of senior management support
b. Timing of review
c. Defects in the system
d. Organizational culture and politics

83) Your company is transitioning from the existing enterprise order management system to a new system. Requirements that will not be needed once the migration is complete and those that describe capabilities that the solution must have in order to facilitate movement from the current state of the enterprise to a desired future state are called:
a. Transition requirements
b. Functional requirements
c. Solution requirements
d. Non functional requirements

84) Which of the following is not true about plan-driven approach?
a. Focus is on maximizing up-front uncertainty
b. Ensures that the solution is fully defined before implementation
c. Business analysis work occurs early in the project
d. Formal change management and formal communication are the norm
  
85) Which of the following is not true about change-driven approach?
a. Focus is on rapid delivery of business value in short iterations in return for acceptance of a higher degree of uncertainty regarding the    overall delivery of the solution
b. Business analysis effort conducted early to produce an initial list of high-level requirements
c. Formal documentation is often produced before the solution is implemented to facilitate knowledge transfer
d. There is generally no separate change management process distinct from the selection of new requirements for a given iteration

86) Which of the below increase the complexity of business analysis efforts as they increase?
a. Number of business systems affected
b. Amount and nature of risk
c. Uniqueness of requirements
d. Number of technical resources required

87) You are assessing stakeholder attitudes towards a new data conversion initiative. Which of the below will you assess in the stakeholder onion diagram you prepare?

a. Influence-on project
b. Influence in the organization
c. Influence with other stakeholders
d. Complexity of stakeholder requirements

88) Which of the following is not true about dispersed stakeholder engagement and communication?
a. All key stakeholders are located in the same local geographic area
b. The factors of distance, possible time differences and cultural and language differences increase the complexity for business analysis
c. More effort will be needed to identify and account for cultural differences
d. More detailed requirements documentation and acceptance criteria or more frequent review sessions might be needed

89) Which of the following is not true about work breakdown structure?
a. A WBS may break down the project into iterations, releases, or phases
b. A WBS may break deliverables into work packages
c. A WBS may break activities into smaller tasks. This decomposition of activities and tasks creates the Activity List
d. A WBS may be created before the project is approved

90) Which of the below is true about milestones?
a. They represent significant events in the progress of a project
b. They are used to measure the progress of the project and compare actual progress to earlier estimates
c. They can be used as a time to celebrate the completion or delivery of a major deliverable or section of project work
d. An example of a major milestone is the stakeholders’ and sponsor’s formal approval of a requirements document

91) Which of the below are requirement attributes?
a. Absolute reference (unique requirement id)
b. Author of the requirement
c. Complexity
d. Ownership

92) Which of the below are requirement attributes?
a. Priority
b. Risks
c. Source of the requirement
d. Stability

93) Which of the below are requirement attributes?
a. Status
b. Urgency
c. Defect id
d. Risks

94) Your company has decided to use Agile methodology for the next project. Which of the below is true about this methodology?
a. All requirements, including “new” and “changed” requirements, are recorded in the product backlog and prioritized
b. At the beginning of each iteration, the highest priority requirements are selected from the backlog and estimated, and these estimates are    used as input to determine whether the requirement will be implemented in that iteration
c. At the beginning of each iteration, the highest priority requirements are selected from the backlog and estimated, and these estimates are    used as output to determine whether the requirement will be implemented in that iteration
d. All requirements are prioritized at the beginning of the project

95) You conduct a performance review for your fellow business analyst. Which of the following could you use to measure?
a. Deliverable due dates as specified in the business analysis plan
b. Frequency of changes to requirements
c. The number of review cycles required
d. Qualitative feedback from stakeholders

96) If a proposed requirement is not accepted by key stakeholders, the project manager must manage the associated risk to the project:
a. By altering the project scope
b. By escalating the issue
c. By other appropriate responses
d. By doing nothing

97) You have the below requirements for building a web application:
Requirement A-Provide the ability to authenticate the user
Requirement B-Provide the ability to post to forums
You note that for the user to post to forums, he has to first login and be authenticated.
The relation between Requirement A and Requirement B is:
a. Cover
b. Subset
c. Effort
d. Necessity

98) You have the below requirements for a web application:
Requirement A-Source data about customers
Requirement B-Source data to send emails to customers about quote expiration dates
You note that to send emails about quote expiration dates, you need customer data such as customer name, email, etc. If Requirement A is implemented, Requirement B is easier to implement.
The relation between Requirement A and Requirement B is:
a. Cover
b. Subset
c. Effort 
d. Necessity

99) You have the below requirements for a web application:
Requirement A-Source data about customers
Requirement B-Source data about quotes
Requirement C-Source data about orders
Requirement D-Source data about invoices
Requirement E-Source data for order management
You note that if Requirements A through D are implemented, Requirement E is automatically implemented.
The relation between Requirements A-D and Requirement E is:
a. Cover
b. Subset
c. Effort
d. Necessity

100) The different types of requirement relationships are:
a. Necessity
b. Effort
c. Subset
d. Cover

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