101) During the requirements development process, you collected notes and created diagrams. This collection of notes and diagrams is called:
a. Work model
b. Work product
c. Presentation
d. Formal documentation
102) You are preparing a requirements package for formal review and approval by stakeholders. What other purposes does a requirements package serve?
a. Provide inputs to solution design
b. For conformance to contractual and regulatory obligations
c. For maintenance for re-use
d. For early assessment of quality and planning
103) You organization is trying to find possible solutions to implement an order entry system and is seeking information to evaluate possible options. Which of the below would be used to capture the requirements?
a. Business proposal document
b. Request for Information (RFI)
c. Request for Proposal (RFP)
d. Request for Quote (RFQ)
104) You organization is trying to find vendors to implement an order entry system. The solution option has been decided. Which of the below would be used to capture the requirements?
a. Business proposal document
b. Request for Information (RFI)
c. Request for Proposal (RFP)
d. Request for Presentation
105) Your company’s competitors have achieved significant revenue growth by automating their customer management process. Your company now has a business need to match up to the competition. This business need has been generated by which of the following?
a. The need to achieve a strategic goal
b. A problem with the current state of a process
c. Additional information to make sound decisions and perform additional functions to meet business objectives
d. From external drivers
106) Business objectives should be SMART. SMART stands for:
a. Specific, Measurable, Achievable, Relevant, Time-bounded
b. Specific, Measurable, Achievable, Resilient, Time-bounded
c. Specific, Measurable, Aggressive, Relevant, Time-bounded
d. Specific, Measurable, Achievable, Relevant, Testable
107) You have spent time discussing various alternatives to a problem. Which of the below can be used to determine when enough alternatives have been investigated:
a. At least one of the alternative approaches is acceptable to key stakeholders
b. At least some of the approaches are distinctly different from one another
c. The effort to investigate alternatives is producing diminishing returns
d. When you feel you have done enough
108) You are performing a preliminary analysis of solution alternatives to determine whether and how each option can provide an expected business benefit to meet the business need. This is called:
a. Solution scoping
b. Requirement gathering
c. Feasibility study
d. Alternative analysis
109) Your organization is planning to computerize all medical records. The costs to be considered are:
a. Costs of developing and implementing the change
b. Costs related to changing the work and practices of the organization
c. Total cost of ownership to support the new solution
d. Capital expenditures for the new investment
110) You reviewed your fellow BA’s business requirements document and found that it was too complex to understand as the assumption was that the reader would have the domain knowledge. You provided feedback that this assumption should not be made when writing requirements.
What are other guidelines that should be followed when writing requirements?
a. Express multiple requirements at a time
b. Avoid complex conditional clauses
c. Use terminology that is consistent
d. Use terminology familiar to the stakeholders who must review or use the requirement
111) Which of the below are characteristics of good requirements?
a. Cohesive
b. Complete
c. Consistent
d. Correct
112) Which of the below are characteristics of good requirements?
a. Feasible
b. Modifiable
c. Unambiguous
d. Testable
113) You are evaluating the effect a new reporting solution will have on your organization and whether the organization is prepared for the organizational change that the solution implementation will cause. Which of the following are you performing?
a. Organizational readiness assessment
b. Business process assessment
c. Political assessment
d. Organizational change assessment
114) Force field analysis involves identifying the forces that support and oppose a change, depicting them on opposite sides of a line, and then estimating the strength of each force in order to assess which set of forces are stronger. Once this analysis is complete, the next step is to look for ways to strengthen the forces that support the desired outcome or generate new forces.
You have completed force field analysis for a project and have determined that the opposing forces are stronger.
Stakeholder A supports your project-the strength of this force is 4.
Stakeholder B opposes your project-which of the following is true about the strength of this force?
a. It’s strength is greater than 4
b. It’s strength is equal to 4
c. It’s strength is lesser than 4
d. It’s strength cannot be determined with the information provided
115) A project to build a new reporting solution for your organization has been initiated. There is no current reporting system used. Which of the following statements is not true?
a. Transition requirements do not need to be analyzed when there’s no existing solution
b. Transition requirements need to be analyzed when there’s no existing solution
c. Transition requirements remain relevant only during the transition period between solutions
d. Transition requirements cease to be relevant once the existing solution is eliminated
116) During quality assurance, a defect has been found in the solution. Your development team has told you that the defect cannot be resolved because the cause cannot be identified. Which of the below are options you can investigate as a business analyst? Choose the best answer.
a. Including additional quality control checks
b. New manual processes
c. Removal of support for certain exception cases
d. All of the above
117) You have implemented a reporting solution with key reports for your sales users. You measure usage statistics to see who is using the reports, how often are reports used and the time spent on each report. This activity is called:
a. Feasibility assessment
b. Transition readiness
c. Solution design
d. Post-implementation assessment
118) Which of the below are key business analyst competencies?
a. Critical thinking
b. Successful decision making
c. Problem solving
d. Systems thinking
119) In the context of systems theory, the term “system” includes which of the following?
a. People involved
b. Interactions between the people
c. External forces affecting their behavior
d. Other relevant elements and factors
120) Which of the below are interaction skills that are useful for a business analyst to have?
a. Facilitation
b. Negotiation
c. Leadership
d. Team work
a. Work model
b. Work product
c. Presentation
d. Formal documentation
102) You are preparing a requirements package for formal review and approval by stakeholders. What other purposes does a requirements package serve?
a. Provide inputs to solution design
b. For conformance to contractual and regulatory obligations
c. For maintenance for re-use
d. For early assessment of quality and planning
103) You organization is trying to find possible solutions to implement an order entry system and is seeking information to evaluate possible options. Which of the below would be used to capture the requirements?
a. Business proposal document
b. Request for Information (RFI)
c. Request for Proposal (RFP)
d. Request for Quote (RFQ)
104) You organization is trying to find vendors to implement an order entry system. The solution option has been decided. Which of the below would be used to capture the requirements?
a. Business proposal document
b. Request for Information (RFI)
c. Request for Proposal (RFP)
d. Request for Presentation
105) Your company’s competitors have achieved significant revenue growth by automating their customer management process. Your company now has a business need to match up to the competition. This business need has been generated by which of the following?
a. The need to achieve a strategic goal
b. A problem with the current state of a process
c. Additional information to make sound decisions and perform additional functions to meet business objectives
d. From external drivers
106) Business objectives should be SMART. SMART stands for:
a. Specific, Measurable, Achievable, Relevant, Time-bounded
b. Specific, Measurable, Achievable, Resilient, Time-bounded
c. Specific, Measurable, Aggressive, Relevant, Time-bounded
d. Specific, Measurable, Achievable, Relevant, Testable
107) You have spent time discussing various alternatives to a problem. Which of the below can be used to determine when enough alternatives have been investigated:
a. At least one of the alternative approaches is acceptable to key stakeholders
b. At least some of the approaches are distinctly different from one another
c. The effort to investigate alternatives is producing diminishing returns
d. When you feel you have done enough
108) You are performing a preliminary analysis of solution alternatives to determine whether and how each option can provide an expected business benefit to meet the business need. This is called:
a. Solution scoping
b. Requirement gathering
c. Feasibility study
d. Alternative analysis
109) Your organization is planning to computerize all medical records. The costs to be considered are:
a. Costs of developing and implementing the change
b. Costs related to changing the work and practices of the organization
c. Total cost of ownership to support the new solution
d. Capital expenditures for the new investment
110) You reviewed your fellow BA’s business requirements document and found that it was too complex to understand as the assumption was that the reader would have the domain knowledge. You provided feedback that this assumption should not be made when writing requirements.
What are other guidelines that should be followed when writing requirements?
a. Express multiple requirements at a time
b. Avoid complex conditional clauses
c. Use terminology that is consistent
d. Use terminology familiar to the stakeholders who must review or use the requirement
111) Which of the below are characteristics of good requirements?
a. Cohesive
b. Complete
c. Consistent
d. Correct
112) Which of the below are characteristics of good requirements?
a. Feasible
b. Modifiable
c. Unambiguous
d. Testable
113) You are evaluating the effect a new reporting solution will have on your organization and whether the organization is prepared for the organizational change that the solution implementation will cause. Which of the following are you performing?
a. Organizational readiness assessment
b. Business process assessment
c. Political assessment
d. Organizational change assessment
114) Force field analysis involves identifying the forces that support and oppose a change, depicting them on opposite sides of a line, and then estimating the strength of each force in order to assess which set of forces are stronger. Once this analysis is complete, the next step is to look for ways to strengthen the forces that support the desired outcome or generate new forces.
You have completed force field analysis for a project and have determined that the opposing forces are stronger.
Stakeholder A supports your project-the strength of this force is 4.
Stakeholder B opposes your project-which of the following is true about the strength of this force?
a. It’s strength is greater than 4
b. It’s strength is equal to 4
c. It’s strength is lesser than 4
d. It’s strength cannot be determined with the information provided
115) A project to build a new reporting solution for your organization has been initiated. There is no current reporting system used. Which of the following statements is not true?
a. Transition requirements do not need to be analyzed when there’s no existing solution
b. Transition requirements need to be analyzed when there’s no existing solution
c. Transition requirements remain relevant only during the transition period between solutions
d. Transition requirements cease to be relevant once the existing solution is eliminated
116) During quality assurance, a defect has been found in the solution. Your development team has told you that the defect cannot be resolved because the cause cannot be identified. Which of the below are options you can investigate as a business analyst? Choose the best answer.
a. Including additional quality control checks
b. New manual processes
c. Removal of support for certain exception cases
d. All of the above
117) You have implemented a reporting solution with key reports for your sales users. You measure usage statistics to see who is using the reports, how often are reports used and the time spent on each report. This activity is called:
a. Feasibility assessment
b. Transition readiness
c. Solution design
d. Post-implementation assessment
118) Which of the below are key business analyst competencies?
a. Critical thinking
b. Successful decision making
c. Problem solving
d. Systems thinking
119) In the context of systems theory, the term “system” includes which of the following?
a. People involved
b. Interactions between the people
c. External forces affecting their behavior
d. Other relevant elements and factors
120) Which of the below are interaction skills that are useful for a business analyst to have?
a. Facilitation
b. Negotiation
c. Leadership
d. Team work
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